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Preventing Technician Burnout: Key Strategies for Success
Princexx
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“Want to know why good technicians burn out… even when business is doing well?” “Burnout usually isn’t about hours. It’s about not knowing what to do in stressful moments. Here’s what smart owners actually do: Instead of letting techs guess, they decide once: • Lockouts after 10 PM? Extra charge or next-day option • Third ‘emergency’ from the same customer? Escalate, don’t rush • Tech just finished a long shift? They can decline late calls • Customer panicking? Owner handles the call, not the technician These rules sound simple, but they change everything. Techs stop feeling guilty. Owners stop firefighting.
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art, news, personal or emotional
